[Resolved] Idea Cellular — for converting postpaid to prepaid for idea network
R
Ramkumar alla
from Ongole, Andhra Pradesh
Address:
FLAT NO 203 BLOCK NO 11, PRAJAY CITY TOWNSHIP, ALWIN-X-ROAD MIYAPUR, Hyderabad, Andhra Pradesh, 500049
Dear team,
I went to gayathri communications many times to convert postpaid to prepaid. This fellow said that you need to go to head office at madhapur and need to convert there and other wise you need to close before bill generating date and like this he is telling innocence reasons with out doing help. I said that will may excess amount than due bill if you want to refund that excess you can refund other wise ignore excess other wise give excess as prepaid balance i said. But he is no way to convert my account from post paid to prepaid. Please change it immediately
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Apr 20, 2019
Complaint marked as Resolved
not resolved the complaint
Idea Cellular customer support has been notified about the posted complaint.
Apr 20, 2019
Updated by Ramkumar alla not resolved
Verified Support
Apr 22, 2019
Idea Cellular Customer Care's response Dear Customer,
As per our recent communication, we've informed you that your mentioned number is inactive. Also, as informed kindly share us the Idea store address where you have visited in order to assist you further.
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