[Resolved] Idea Cellular — Forceful deduction of money repeatedly for flash message.

Romaprasad Mukherjee

from Hyderabad, Telangana

Address:	Valsad, Gujarat, 396195
Website:	www.ideacellular.com

I am having mobile No. [protected]. Since past two months or more Rs. 1.50 is deducted in two-three days gap on account of flash message. I have never activated or wanted the same. I complained to their customer care. They guided to send message "STOP" to 58595. I sent the same several times. But there is no resolution. All the time my balance is deducting. As my mobile No. is given to my all circle, it is going to be tough to change my No. But I am loosing huge money unnecessarily in this way. Please get it stopped & arrange to get refund all my monies theft by Idea Cellular in this unscrupulous way.

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Mar 12, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Idea Cellular Customer Care's response Hi Romaprasad,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Feb 08, 2017

Idea Cellular Customer Care's response Hi Romaprasad,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhijit