Idea Cellular — Forcing to pay extra amount in the name of bill...
S
shashi zore
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400076
Website:
www.ideacellular.com
For the month of June I was charged a bill of ₹303 whereas I have taken up the plan of 199 and when I complained to the customer about this all they say is you have to pay the bill any how claiming that I have used internet from this portal.. FIRSTLY when u have free internet of some other network who would use it...I have been telling the customer since October last month to change my plan to 99 coz I am not using this network on regular basis(as we all know the network issues this idea network has) secondly the y disconnected my number (i.e. [protected]) and now they are claiming the bill for the month of which I was forced to not use the network( as it was disconnected)..n since the network is disconnected I cannot even call the USELESS customer care( calling them by this name as they hardly help the customers).please suggest what should I do now?
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