Idea Cellular — Fraud by idea

Address:Surat, Gujarat, 395001

Dear Sir/ ma'am

Please note my mobile no. Is [protected]. Name : sahil dhingra

There was a whole lot of discu6ssion going on between idea cellular and me regarding discrepancy of bill amount 1071 rs for data charges. Actually a company executive called me on 19th feb and requested me to change the plan without telling me about pro rata charges application and when the bill came 1071 additional money was charged and there was a lot of discussion in this matter

Yesterday your employee Mr amit from idea cellular called me up and said that the company is ready to credit the amount to my idea account but because I have raised a complaint so the bill amount could not be reduced and I have to pay the full bill amount and at the same time he said that 1071 rs will be credited to my idea account

I requested him to drop a mail for the same but the Same wasn't provided to me. Today when I asked for the same another executive said that the requested is not ther

Idea employees are completely cheaters. They say something else and do something else.

Please find out recorded tapes of the matter and I charge the company for missing representation of information and fraud

I am filing a case for the same in consumer court for a feasible solution

regards
Sahil dhingra
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear sir

My alternative contact no. Is [protected]/ [protected]

You can call anytime we are awaiting a justified resolution

Regards
Sahil
Dear Customer,

As per your telecon with our customer service associate on 16th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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