Idea Cellular — Fraud

Address:Rohtak, Haryana

I had recharged my idea number-[protected]on 5th September 2015.The dealer checked the best offers for my no. And it is showing Rs.249-1GB 3GDATA.and i get my no recharged but after using internet my main balance starts deducting.than i talk to customer care they tell me this is a minute pack.i tried to tell them that my no is still showing this best offer but they tell me that there is no best offer on your no.they talk to me very rudely.such a ridiculous behaviour from a well reputed company.i have lost my faith in idea and now i am going to port all my 8 idea numbers.i am really hurted by such behaviour of idea company and in future never use number of such a company.they than also changed this amount to Rs.246.this is height of fraud.Shameful.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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