[Resolved]  Idea Cellular — fraud demand legal notice. idea cellular

Address:411038
Website:www.ideacellular.com

I have been customer of idea cellular from last 15 years and using same number since then. I have been very honest in paying my bills regulary.
However, recently i am getting below message..
I got the calls also from the some local numbers asking the amount.
However, when i called idea customer care, they told that you dont have any oustanding payment and ignore those calls.

So how should i get rid of this messages?

Dear customer,

Greetings of the day,

As per agreed terms and conditions of customer service agreement duly signed by you, we have provided cellular services towards your account no.[protected]

As per the agreement signed, you have agreed to pay your monthly bills on or before due date of bills raised and if in case of non payment therein you will be charged late payment and interest charges as applicable.

However, you have failed to keep your commitments and not paid the billed amounts on time which has lead to outstanding of rs.200 /- towards your a/c.

Thereafter, despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till date.

You are now hereby requested to make the payment of the outstanding amount of rs. 200 /- within next 2 days from the receipt of this notice.

In case of any queries/support regarding the outstanding amount, please feel free to call on akshay : [protected]/[protected]/[protected]/[protected]

You can pay your bill amount by any of the below payment modes:

· use our insta pay service and pay directly without registering

https://care.ideacellular.com/wps/portal/account/express-paybill

To pay bill for inactive idea number or idea number ported to other idea circles.
https://care.ideacellular.com/wps/portal/account/disconnected-number

· to make the payment through cash, cheque or credit card - visit your nearest my idea showroom (To know your nearest my idea, please dial *121#).

· to have a hassle free auto payment of your bills, opt for electronic clearing system (Ecs) or standing instructions (Si).

We value your association with idea, looking forward for your cooperation!

This is an auto generated e-mail; replies to this message are routed to an unmonitored mailbox.

Regards,
Team service delivery
Idea cellular limited
Visit us at: www.ideacellular.com
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Oct 23, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Idea Cellular Customer Care's response
Dear Customer,

We request you to share your Idea contact number to assist you.

Regards,
Lakshmi.
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