[Resolved] Idea Cellular — fraud exaggerated bill amount of postpaid connection

Lakhvinder Bhamrah

from Sendhwa, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	Care.ideacellular.com

Hey

My name is lakhvinder singh and my postpaid number is [protected]... This is to register a complaint against idea as i m using 349rs plan but every month bill amount for my plan is increased and this month it went up yp 900rs which is totaly impossible and i know i have used 50 rs subscription plan but it doesn't mean my bill come with that much amount it is totally a fraud and now i am. Not going to pay any bill and i am going to do a portability fr idea to jio... You guys. Are # fraud and goung to register cimplain in consumer forum...

Need your help

Attaching the screemshot of bill amount

[protected]

15-feb-2018

893.56

02-mar-2018

Dear customer,

Was this information helpful?

No (0)

Yes (0)

Apr 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Feb 16, 2018

Updated by Lakhvinder Bhamrah Don't know sim nber is correct or not but its my postpaid account number[protected]

Verified Support

Mar 02, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, the bill has been generated accordingly as per your plan, pack and usage charges. Also, we would like to inform you that you've been charged appropriately towards late payment and WAP service. Hence, we request you to kindly clear all your dues to avoid the inconvenience. However, we've sent you the bill on your registered e-mail id for bill clarification and for further assistance contact us on 12345 or 198.

Regards,
Lavina