[Resolved] Idea Cellular — Fraud from Idea. No gift provided

ansuman0604

from Pune, Maharashtra

Address:	411057
Website:	ideacellular.com

Dear Team,

I got a new Idea postpaid connection from the idea representative in our office TCS Hinjewadi Pune. Here idea has provided an offer to give a free gift on each new connection (pen drive, laptop bag or power bank). I had submitted the docs in Jan 17 and it was activated on 3rd Feb 17.
I have not yet received my free gift from them.
Today when i asked them they say that it is not possible to give now.

This is a complete fraud from idea.
Here gift is not important but the fraud to sell their product should be taken care.

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Mar 9, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Abhi

Verified Support

Feb 06, 2017

Idea Cellular Customer Care's response Hi,

We tried to reach you at your given number however we couldn't do so. Hence, we request you to provide a convenient date & time for us to resolve your issue.

Regards,
Naushad