[Resolved] Idea Cellular — fraud network schemes

Girivarma

from Karwar, Karnataka

Address:

641050

I recharged my idea number 509/- in december 2018. Calls, sms valid till 23 april 2019. But 4g data has been expired in 27 february 2019. How is that. Do they think that we are fools. Our old recharge validity expires on 27th february 2019 so that the data pack also been deactivated. This is what they do to their customers. I need a solution to this kind of action from idea cellular network.

Was this information helpful?

No (0)

Yes (0)

Mar 3, 2019

Complaint marked as Resolved

Hi, first of all i like to thank this service you provide. Thanks to customers complaint. Idea has been called me and cleared my issues and doubts with my problems.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta