[Resolved] Idea Cellular — fraud transactions through idea money | |
Dear CUSTOMER CARE, I am Suma, Yesterday, I had lost 5000/- from my credit card due to fraud transactions, which was done by ideamoney, Mumbai. From that day, a message was came in my mobile telling that My aadhar is linked with my idea mobile number. But I am not linked aadhar with my mobile number. I strongly believe that it was done that ###. If any types of loss occur to me, you will be responsible. Was this information helpful? | |
Mar 28, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 25, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone. Also, we suggest you to take the help of legal authorities, file the FIR for your concern and keep the follow up for the same. However, you can contact on [protected]/ [protected] for Idea money service or complaints if any. Regards, Lavina | |
 2 Comments | |
Comments
Dear team recently I have changed new plan in this unlimited calls and 20gb net SMS 500 .but this month bill 600change this is the 4th time I'm given complaint same issues. Rectify this problem asap.
Idea Cellular Customer Care's response, Feb 25, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
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Sorry for the inconvenience caused. We've raised a complaint for the recharge benefit concern under reference number 1-183983333950 and you shall hear on the same by 27/02/2018.
Regards,
Lavina