[Resolved]  Idea Cellular — fraudulent/unethical charges

Address:	Pune, Maharashtra, 411014
Website:	[email protected]

Hello,

My name is Anup Shende and below are my details:
Anup Shende
A2-604, Vishal Leela Residency, Tukaram Nagar, Kharadi, Pune 411014.
Mobile. [protected]/[protected]/+[protected](My current number. I am in Canada now)
Email: [protected]@gmail.com / [protected]@gmail.com

Idea Broadband details against whom I have a complaint:
Idea Broadband
Hadapsar, Pune, Maharashtra, India
+[protected]
[protected]@idea.adityabirla.com, [protected]@idea.adityabirla.com

In October 2015, I had taken an idea broadband connection for my home. Below are the details of connection.

Account Details:
Account No./ Id [protected]
Date of Activation 05/Oct/2015
Date of Installation 06/Oct/2015
Rate Plan: PUN600

In the end of September 2015, we had been approached by idea sales person with plan where a discount will be given if we pay 3 months broadband rental in an advance. After that, following sequence took place,

1. Payment of Rs.2052 was made on 1st October 2015 against advance rent for next 3 months (i.e. till 6th Jan 2016) to Idea Broadband
2. Connection was provided on 5th October 2015.
3. Connection was used for 2 months.
4. Disconnection request sent on 5th Jan 2016.

Attaching screen shot of bank statement which shows a payment of Rs 2052 has been toward Idea Broadband. Also, attaching screen shot email where a disconnection has been requested.

Now, although I have sent a disconnection request before end of 3 months of my connection, I am being harassed by Idea Broadband for making payment Rs. 700 for period of November 2015 for which I had already made payment in advance.

I tried calling their customer care, tried emailing them as well but satisfactory response was received.

Now, I am receiving notices from Lok Adalat for not making the payment ( copy attached).

Request your help in resolving this fraudulent case in Lok Adalat by idea broadband.

Thanks
Anup