[Resolved]  Idea Cellular — froud to activate 3g data card without sharing all information or wrong information

Address:

New Delhi, Delhi

hi, i am a idea postpaid user and using this service for last 2 years. in my vas services i have 2g data card activate. on 29 may i receive a call from idea agent and he suggest me to chang my 2g data card into 3g and he told me that you only have to pay 30 rs extra with your current price of data pack and that it. i okey with that and allow him to activate this service. we have no other words in all conversation. by bill cycle generated on every month's 3rd date. when i got by bill i found that they charge me 250 rs for my 3g data card only for 4 days (29 may- 3 jun). this is totally disgusting. how can they do this. when i go to the idea customer care to complain this they are not taking my complain. the agent is not sharing the complete complain. this is fraud doing by idea agent. i need my money back and raised complain again idea agents. for evidence they can check the voice recording of that call.