[Resolved]  Idea Cellular — getting bill after closing the connection

Address:

Vadodara, Gujarat

i have idea 3G data net setter having no.[protected] with postpaid connection.i have deactivated my connection on 14 feb 2014 and paid all dues. after that i again activated my connection on 19 feb 2014 as i received a call from idea outlet located at GAJANAN COMPLEX, MAKARPURA, VADODARA. stated that this is good plan and now u can activate this again, so i went to idea outlet and again activated my connection. but after that i got transferred to mumbai, so on 24 feb 2014 i again went to same idea outlet for deactivating the connection. the lady was sitting there told me that you have unbilled Rs.70.she told me that pay Rs 70 and she will deactivate the connection.but after two months i received number of calls for paying dues of rupees Rs 500 for same connection. after enquiring i found that my connection got closed on 13 april 2014. i went that same outlet the same lady said that she replied that " yahan bahut loog aate hain mujhe yaad nahi maine kya bola". she was telling that you can complain anywhere, she donot any etiquette how to resolve customer problem. i contacted 198 and registered my complain but they told me that u have to visit for same outlet for resolving the issue. but that outlet is not listening anything and she is not accepting her fault. it is not rocket sience to understand that if i have a post paid connection then why i will pay Rs 70 beffore bill generation date.obviously it was done to deactivate the connection as per instruction given by idea staff. why iam receiving calls, person came to my residence for collecting dues and legal notice.please do the needful as iam living in mumbai and i have to resolve this issue in earliest manner. it is not a n issue of Rs 500. it is issue of cheating. my alternate contact no is [protected]