Idea Cellular — getting frustrated with your idea store | |||
As i want to change my post paid no. into pre paid no. . For this i went to your store at vinayak enterprises in chattarpur, New Delhi. first at 11.10 am at that time i was told that no idea executive is here. when i asked at what time that respective person will come, one lady working their named mrs pooja told me that she don't know who will come and told you can come, after 2-3 hour. but not informed who is on duty. I went again in evening at 7.20pm for that purpose that lady miss pooja shouted on us and told us no executive is here and she dont know her executive name and told us that why dont you go on other idea store. So kindly I request you, to change my idea no [protected] into prepaid and i want serious action against that lady. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 10th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 10th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular