[Resolved] Idea Cellular — getting number deactivation sms even though i am using it.

ajaysh81

from Gurgaon, Haryana

Address:	122001
Website:	www.ideacellular.com

I am a user of idea mobile since last 10 year. My all documents including adhaar card is already updated with the idea services.
Altough i use my number less for calling but on the other hand i keep using the number for internet and sms. Even though i am using my number regularly, still idea keep sending me sms that “number will be closed in case no proper use”. This is strange and irritating again and again.
Why i am getting message again and again that if i won’t use my number it will be closed, while i am using it for 3g internet regularly.
Please guide if idea still closes my number then how can i pursue with court case and claim harrasement and number lost charges against them.
Regards,
Ajay
[protected]

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Aug 14, 2017

Complaint marked as Resolved

Thanks to Consumer complaint for forwarding the complaint. Also thankful to idea cellular for considering this complaint on priority and confirms they will improve service with this perspective and wont send same sms again and again. Thanks team. Regards, Ajay

Idea Cellular customer support has been notified about the posted complaint.

Aug 08, 2017

Manakchand Rathor's response Pl.block my simcard no.[protected] to avoid missuse

Verified Support

Aug 14, 2017

Idea Cellular Customer Care's response Hi,

Please provide us your idea 10 digit contact number.

Regards,
Simranjeet Arora.