[Resolved] Idea Cellular — GPRS not working after MNP to postpaid

Svapnil Vyas

from Ponnani, Kerala

Address:

Chennai, Tamil Nadu

Hello, This is Swapnil Vyas, I had opted for four new Idea post paid connection through MNP. Though the mobile numbers have started working but the GPRS in not working in any mobiles, on complaining 9th June the Customer Representative, have provided a complaint number for one of the number which shall be resolved by 12th June 72hrs ? just to resolve a simple complaint of GPRS. Why? This is how are customers welcomed to IDEA? [protected]-not complained [protected]-C1-[protected] Both the above numbers, have issues with GPRS. PLS chek

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Aug 9, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your complaint for GPRS has already been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular