[Resolved]  Idea Cellular — gsm services

Address:Pune, Maharashtra, 411006

I have approved idea for restoration of my postpaid mobile services for which i had paid the bill on the 20th of july, i had also approached consumer complaints over the phone and the national helpline complain no is 393071 it was further escalated to trai hoever idea has lie to trai that they had out called me and spoken to me. However today we are on the 13th of september and there is no action from any one to restore my services. Besides i did call up trai to re pen the grievance however there is no action. I request strict action and inquiry wrt to such poor attitude towards a consumer.
Was this information helpful?
No (0)
Yes (0)
Nov 7, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2017
Idea Cellular Customer Care's response
Dear Customer,

Your concern has been initiated by us under ref. no. C1-[protected] you shall hear on the same at the earliest.

Regards,
Lakshmi.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information