[Resolved]  Idea Cellular — harassed and defamed

Address:Rewari, Haryana

My name is Ashish Yadav. My mobile number is [protected] .I have visited to the Idea store ( Dev Enterprises, Rewari, Haryana) for the process of migrate my postpaid number to prepaid . The store executive named Devender is very loud and didn't talked to me properly and he said if you go with my decision than only I'll migrate your number to prepaid. He defamed me at the store and misbehave, abuses me and also insulted me . He didn't work properly and asked me wait for 1 hour without any reason.He is very rude and arrogant and making me fool and never provided the proper information of the idea recharge packages .
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Jan 22, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we would like to inform you that your concern regarding postpaid to prepaid migration has been resolved. Also, the mentioned number is active in prepaid connection. 

Regards,
Prajakta
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