[Resolved] Idea Cellular — Harassing me with Lok adalat notice

Aniket Nilawar

from Nashik, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.ideacellular.com

I had idea broadband connection and called customer care to close the connection. I have paid remaining bill amount. But was still receiving the bills. I have dropped email and called customer repeatedly to close my connection and stop sending me bills, but they didn't close the connection.
Now they are sending me emails to come to lok adalat to settle dues.

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Dec 18, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Idea Cellular Customer Care's response Hi Aniket,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Mangesh

Verified Support

Nov 11, 2016

Idea Cellular Customer Care's response Hi Aniket,

As per your telecon with our customer service associate on 11th November 2016, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Regards,
Maroof

Verified Support

Nov 14, 2016

Idea Cellular Customer Care's response Hi Aniket,

As per your telecon with our customer service associate on 14th November 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

Regards,
Esther

Verified Support

Nov 17, 2016

Idea Cellular Customer Care's response Hi Aniket,

As per your telecon with our customer service associate on 16th Nov' 2016, , we wish to affirm that your aforesaid concern has been discussed and resolution has been Communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther

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Comments

Kunal Gotawade

from Pune, Maharashtra

There is discrepancy in my Mobile ([protected]) bill
for month of Sept-16. There is deduction of 6.99 Rs
for the number many times which was continuously
engaged during this period.

There is no positive response from customer care

Idea Cellular Customer Care's response, Nov 11, 2016

Verified Support

Hi Kunal,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Esther

Idea Cellular Customer Care's response, Nov 15, 2016

Verified Support

Hi Kunal,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh

Muktaraj Sasane

from Pune, Maharashtra

I am also facing same issue. I had closed connection in Nov, 2015 and getting email of bill after closing the connection.
Idea Cellular — Harassing me with Lok adalat notice

Idea Cellular Customer Care's response, Nov 20, 2016

Verified Support

Hi Muktaraj,

We regret the trouble with your Idea mobile bill. Please reply with your Idea mobile number and alternate contact details to discuss & investigate.

Regards,
Paras