Address: | Hisar, Haryana, 125001 | Website: | idea |
Dear concern,
I would like to tell you that i visited idea store at hisar, haryana more than 4 months back just to pay my bill and get the number out o[censored]se from my list.
The number was [protected]. I paid rs 600, and i was assured that things are correct and number will be closed. Based on good faith i took no receipt from them. They generally don't give. Now again i got some message again next month regarding the bill generation for the same number.
I visited the store again. They did something. And i got a mail that the service request has been closed.
By then that time, i never got any bill. I was happy.
Never used that number. I don't know who is using that number now.
But idea team is running after me.
Are they not aware of the fact that my number [protected] is in their silver list. Regular payment of that number i do.
Till this non - sense from the idea team.
I would love to say that team at idea head office hisar, idea office delhi people shall be fired. They don't have an idea of the customer profile. '
They don't listen to customer concern. Straight away abuse the customer.
Completely unhappy. Giving up my all numbers now. Don't want any service from idea.
I want action against such team.
And against people due to whose error this all happened. That it is still showing rs 600 plus against my name.
Thanks and regards,
Mahabir singh rawat
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