[Resolved]  Idea Cellular — Harassment and abuse from the ideal team (recovery as well general)

Address:Hisar, Haryana, 125001
Website:idea

Dear concern,

I would like to tell you that i visited idea store at hisar, haryana more than 4 months back just to pay my bill and get the number out o[censored]se from my list.

The number was [protected]. I paid rs 600, and i was assured that things are correct and number will be closed. Based on good faith i took no receipt from them. They generally don't give. Now again i got some message again next month regarding the bill generation for the same number.

I visited the store again. They did something. And i got a mail that the service request has been closed.

By then that time, i never got any bill. I was happy.

Never used that number. I don't know who is using that number now.

But idea team is running after me.

Are they not aware of the fact that my number [protected] is in their silver list. Regular payment of that number i do.

Till this non - sense from the idea team.

I would love to say that team at idea head office hisar, idea office delhi people shall be fired. They don't have an idea of the customer profile. '

They don't listen to customer concern. Straight away abuse the customer.

Completely unhappy. Giving up my all numbers now. Don't want any service from idea.

I want action against such team.

And against people due to whose error this all happened. That it is still showing rs 600 plus against my name.

Thanks and regards,

Mahabir singh rawat
Mob : [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 21, 2017
Idea Cellular Customer Care's response
Dear Mahabir,

We are sorry for the inconvenience caused to you. We understand your concern and please allow us some more time to rectify this issue. We will revert back to you soon.

Regards,
Vicky
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information