| Address: | Pune, Maharashtra, 411015 |
Hi, i have raised request to stop the servises of the broad band on 23-feb-2016 but still i continued to recieve bill for month of march and april.
The srevices werent stopped as what they claim, since i had diconnected the router i am not sure if it was really actviated or not but i havent used the data since the day of request post my email to discontinue.
Now im recieving call from lok adalat stating some ashok malhotra has raised a legal case and you need to pay the bill 1400+ rs.
Why should i be paying the bills for the services i havent used and even after my email to discontinue why idea has still continued to provide the services?
This is not the end now they ask to visit delhi to face the proceeding, why dhould i be visiting delhi when the connection is taken in maharashtra - pune? I have all the email evidence sent to idea on the same have also raised issues to idea post reciept of bills but no response
Customer id :[protected]
Service request number: c1-[protected]
Email reference id e1-[protected] for future correspondence
Need resolution on this Was this information helpful? | 
You simply suite a case in Consumer court with the Proof of your mail regarding to disconnection of your connection. Also if you have not used the data connection after your request for disconnection means you need not to pay bill which they claimed for. Also if you need not to worry about case with they suited against you. If they asked you for pay of bill means ask them about usage of your connection after your request through RTI and copy to court where they suited case against you.
Anguraj