[Resolved] Idea Cellular — harassment by idea not closing number

Prasad Sankhe

from Delhi, Delhi

Address:

400092

Idea had contact me to pay full and final of 716.92 on 1 aug 2018 in mail to close mobile number. So i paid that amount on same day and send them mail and shared screenshot. You can check that in attached files.

Now after 3 months they asking me to pay 687.73 again for closing the number we have not used this number form last 6 months still i paid bill on aug to close the number to stop harresment by there tele caller, but now again they doing same.

Please look into it.

+3 photos

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Dec 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 20, 2018

Updated by Prasad Sankhe Account No:[protected]

Mob no :-[protected]

Verified Support

Nov 21, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our record. We have informed you that your bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.

Regards,
Prajakta

Verified Support

Nov 21, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta