[Resolved]  Idea Cellular — harassment call

Address:394 Nana Peth, Laxmi Road, Pune, Maharashtra, 411002

Dear sir/madam

Idea representative is continuously calling my mother and abusing her. My mother is a heart patient and if anything bad happen to her health idea is only responsible. The idea reprentative is telling that they will enter our home and take all the things even he is telling that he will discontinue our mobile service which my old mother is using for emergency, this all they are doing becouse we are not recharging their service. This is the representative number from which she is getting calls [protected]. I request for justice
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Jun 27, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots, seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 

Regards,
Lakshmi
May 27, 2019
Updated by Maheeka
Anytime on my [protected] number
Complaint comments 

Comments

My number was blocked so pls activate my number
Idea Cellular Customer Care's response, May 21, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
Sir m want 2 change my sim on postpaid 2 predpad online ya call
Idea Cellular Customer Care's response, May 21, 2019
Verified Support
Dear Customer,

We request you to provide us your Idea contact number in order to assist you with your concern.

Regards,
Lakshmi
I have use idea prepared card but the outgoing and incoming calls is server problem please solve this problem imegetly
Thanks jaso
waghebapuwaghe's reply, May 13, 2019
Server problem solve
Idea Cellular Customer Care's response, May 21, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
From last two days the network Sucks I mean we pay you for 4g and the network is h+ e I mean what is wrong with idea network fix it or we leave it
Idea Cellular Customer Care's response, May 21, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
Mobile lost having sim no. [protected], block the sim.
Idea Cellular Customer Care's response, May 26, 2019
Verified Support
Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to SIM lost has been resolved. Also, your mentioned number is active with us.

Regards,
Lakshmi
My mobile got stolen please block the number
Idea Cellular Customer Care's response, May 21, 2019
Verified Support
Dear Customer,

We're sorry to hear this. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Also, you can visit to the nearest Idea store to block your number.
Refer to the given below link to find your nearest Idea store location
http://www.ideacellular.com/idea/select-circle?plantype=storeloc

Regards,
Lakshmi

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