[Resolved] Idea Cellular — harassment over bill payment - for a bill already paid for | |||
For the last one month i have been getting a call from idea cellular about payment of a certain bill... The bill is already paid. If i inform them they say let me check and promptly come back saying yes the bill is paid. Sometimes they say we are confirming that the bill is paid. I think their accounts are also in shambles now! This company should be shut down for sure! Or, taken over. The phone is being used by my 83 years old mother. If one keeps calling you have to pay... She is bound to get disturbed. What is happening here? Is there no one in charge? Was this information helpful? | |||
Apr 12, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 12, 2020 Idea Cellular Customer Care's response Dear Customer, We tried to call you on the given number. However, someone stated that it's a wrong number. Hence, we request you to kindly help us with your contact details so that we can get in touch with you again. Regards, Prajakta | |||
 1 Comment | |||
Comments
I said wrong number because I thought it was the same call - to confirm that I had paid out the bill because the number seemed the same. Please call me on my alternate number which is with you to discuss the same. I am willing to listen to your reason to make these crank calls.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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