Address: | Gautam Buddh Nagar, Uttar Pradesh |
I am an IDEA POSTPAID customer and using Idea services from last one year. I always paid every bill in time n truly never found any issue so far but in month of April 2015, I got an offer message from Idea that they had provided me 100 MB free 3G data for 10 days. Now as a trial, I have used that data for 8 days n last usage message from Idea was of 67 MB. After that I have not used that but I was shocked by seeing that they have added 262 Rs. to my bill quoting 151 MB data usage. It's a general sence that nobody will use 50 MB data at normal rate and if I need to use 3G services, I will chose a pack instead o[censored]sing without plan. Many times I see messages coming to my mobile about data usage without using data. I complained in Idea many times regarding this issue but nobody is even bother to resolve my cocern and answers just like answering machines.
Regards
Rahul Dutt Sharma Was this information helpful? |
We understand your concern and regret the inconvenience. Kindly share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular