[Resolved]  Idea Cellular — Harrasment through deduction of balance (Request of refund)

Hi,

I received a call from idea yesterday but my complaint from idea as service provider is still there. As i havent got any refund of my money. In simple word i need my money back.

There is a glitch in the server of idea because when i check my balance in fraction of seconds i am being shown diffrent balance. How is possible ?

Sometimes my balance is shown as its decreasing, sometimes it shown as increasing,

Being a loyal customer of idea for past so many years, i dont think i am entitled to such a harrasment
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We understand & regret the issue with your prepaid balance. Please reply with your Idea mobile number and alternate contact details for investigation. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information