[Resolved]  Idea Cellular — High bill generation

Address:

Bangalore, Karnataka

Hi my mobile no [protected] i am using you service since Dec 2014 with rental as follow Monthly rental 99 GPRS pack 155 my bill details Dec 2014 Rs 469 Jan 2015 Rs 360 Feb 2015 Rs 246 Mar 2015 Rs 367 Apr 2015 Rs 383 May 2015 Rs 1513 during my 6 months usage my bill never crossed 500, suddenly you have charged 1500. few of your representative called me regarding the same i have asked for the details they replied me that this are usage charge and need to pay the same I would bring to your notice that usage of this mobile is limited as the phone is not allowed in school, we need to surrender the phone at admin and phone will be handed over after the school hours. with normal usage how can bill generated for 1500 I have raised complaint pls find the complaint no for the same E1-[protected] They told that i have changed the GPRS plan in mid of the month due to which the bill has been raised when i asked them why was this not informed me when i asked for plan change she told sorry for the inconvenience billed has been generated you need to pay the bill pls look into the same and help