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Mobile Service Providers
Idea Cellular

Idea Cellular — High billing

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.ideacellular.com

Hi
My mobile no. Is [protected]
A/c. No.:[protected]

Am an idea customer since 5yr. Normally i get below 500 bill every month. Once or twice a year (During my vacation) my bill jumps to 1500 approx.

I got a bill of rs. 10000 + this time. I called customer care and got to know that i have been charged 8500 approx for data usage during international roaming, actual mobile bill is only 1500 only.

I never requested for data during international roaming, neither i used it. Please help me to reverse this data cost of 8500..
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Comments

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Plz block my sim card as my sim has been stolen so that no one can make call from it.
plz do it as sooon as possible
Reply
Dear Idea Customer Care,

Ignore this message from "biswasmit lenka". Its an spam

Is there any customer care no. where I can dial you? I am travelling abroad, so receiving incoming call is expensive.

Also share complain no. on my registered email for reference.

Thanks,
Anuj
Reply
Dear Idea Customer Care,

I receive an another call from an India mobile no. I called back on his no. and he introduced himself from claim department.

He requested me to mail my bank detail to support.[protected]@india.com to avail claim amount.

Is this a spam again?

Thanks,
Anuj
Reply

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