Idea Cellular — high internet latency in rajasthan

Address:

sarswati colony, roteda road, kota, rajasthan

I am using idea services for my internet usage, but there is always high ping while using internet. Where it should be near 0-20ms, i am getting around 200-400ms which is totally unacceptable. I live in kota, rajasthan and i have tested idea ping in jaipur also but the issue is not resolved either their. I know that a user's complaint is not important for a big company like idea, but still if you try to resolve my issue, i will get it know by better internet automatically.