[Resolved]  Idea Cellular — Horrible experience of your customer service - wifi services

Address:Chennai, Tamil Nadu

Last month i got a new wifi 4 g connection during book fair and to activate it i have spent more than 100 rupees of my phone bill. Last one week it was disconnected and i am receiving email stating i have not paid the bill
I tried to contact your customer service team, spent another 100 rupees of telephone bill, yet to get any communication and also my email id was entered wrongly.
I am totally frustrated and i will not continue my connection and i have paid rs.1299 during my connection time and it is more than my one month bill (950 plan). My idea wifi number is[protected]
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2016
Idea Cellular Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please provide your 10 digit contact details to assist you further. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
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