[Resolved]  Idea Cellular — Horrible service

Address:Mumbai City, Maharashtra, 560078
Website:www.ideacellular.com

On 10th of june i have applied for a new postpaid connection from idea of rental 349 rs which they offered 1 gb of data per day and unlimited talk time. On by 12th of june my connection got activated. On the time of activation i havent got my 1 gb of data which, till date i haven't got my data, to which i have raised a complain to it. Additional to that problem other issue raised was that my bill has been generated with 3 days of the service got activated, and the bill amount was 509 rs. To that concern i have called to the costumer care. They have raised a complain regarding the internet data usage but regarding the billi amount they have told me that i have to pay the amount.
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Jun 14, 2017
Complaint marked as Resolved 
No resolution has been provided
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
Idea Cellular Customer Care's response
Dear Paul,

We are sorry for the inconvenience caused to you. Please share your Idea mobile number with us, so we can assist you better.

Regards,
Vicky
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