Idea Cellular — Huge Bill (1.5 gb data charged Rs.4800 more)

Address:Ernakulam, Kerala

Sir, Day before yesterday my calls are barred saying to pay the bills and waiver i may get before 11/6/2015. Customer care pupil of idea said the waiveramount that may get will be adjusted in next bill. My question is why my calls are barred then?Its a kind of cheating.I had already complainted several times but i havnt got even a single call from idea .Any company who care their customer should do a favour call atleast to their elite customers.This is a part of business ethics Let me ask you how much is the data chargesof idea for 1.5 gb usage? When i changed to postpaid i compelled my friends(5-6) to take postpaid and gradually the changed to post paid. Now they are laughing at me by seeing my bill and they are waiting for the solution i may get from idea. Customer care says i will get waiver but at the same time they barred my outgoing calls and says they cant cancel barring and wait till 11/06/15 Please make a solution for this atleast tocancel barring till 11/06/2015. Thanking you, Arun Gangadharan [protected](Kerala)
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to affirm that your complaint for billing has already been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 8th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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