Idea Cellular — Huge bill amount

Address:

New Delhi, Delhi

Sir, recently not more than a month ago I purchased an idea postpaid number [protected]. The plan they offered me was friends and family pack in which one number that i choose of idea will be absolutely free 24/7. I reconfirmed the packs many times and visited the idea new ashok nagar, Delhi store for many days to get my number activated. But just after 15 days the sim stopped working. and there has been constant messages of paying rs 1600 to idea or my sim wont start. I visited idea store again and again to resolve the problem but this New Ashok Nagar branch failed to pay a heed to my problems. they often say to visit next day or say that we cant help right now. now that i cant make any calls nor the customer care picks up the call.. please help me as this is too great amount for me to pay also i don't see any other options except contacting u guys.