[Resolved]  Idea Cellular — I got the wrong data pack

I paid rs249 for 2gb/day unlimited local and std, with 100 sms per day, however i only 1gb/day, but money is completely gone however i have got incorrect data pack. I need the correct one. So change the net pack and resolve the issue, also i need it done quickly, i don't want to lose all of my money, so please give the 2gb/day net. Money deducted from my bank account is 249, so i shouldn't need to pay more
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Jun 2, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, we've raised a complaint for the recharge benefits under reference number[protected] and you shall hear on the same by 20/04/2018. Also, kindly provide us the screenshot of the recharge availed along with complete transaction details to assist you further.

Regards,
Lavina
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