[Resolved] Idea Cellular — i have been charged by idea cellular for outgoing from my no. [protected] to 055315

rahul shantalwar

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411035
Website:	[email protected]

I have been charged by idea cellular for outgoing from my no. [protected] to 055315. This no can not be dialer and i found similar complaint registered in 2016 by someone else. I tried to report this to idea with e-mail but they said they can not waive these charges as it is valid as per them. My concern is how can they charge me for dialling such no. Which can not be dialed.

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Nov 17, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our recent communication the resolution is communicated with you that mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta