[Resolved] Idea Cellular — i have cancelled my idea connection even though they are generating bill and harassing me to pay the bill.
B
Bhumitpatel189
from Kosamba, Gujarat
I have canecelled my idea connection ([protected]) on 4th of july 2018 and it was processed by 7th of july i have attached the screen shot of the same below. Even after cancellation idea is generating bill and the employees of the idea call me now and then and they are haressing me to pay the of the same i have cleared my payment of the connection on 4th july and requested to cancel my connection and the request was processed and the connetion was disconnected on 7th july i have all the proofs regarding this please help me in this.
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Nov 21, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Idea Cellular Customer Care's response Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
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