[Resolved] Idea Cellular — I have lost my mobile phone having idea sim. Need to block sim.

Somnath1989

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400098
Website:	www.ideacellular.com

I have lost my mobile phone, Nokia Lumai while travelling.I was using Idea sim. My mobile number is [protected]. Kindly help to block the Idea mobile number so that i can be safe from any mishappening. This mobile is a dual sim phone having Airtel ([protected])Cellular sim also.I was travelling to Hadapsar using Mini - White Indica MH12GZ5414 of OLA cab. The Driver name was Pravin([protected]).My travel started at 10:55 PM from Kondhwa Pisoli Road, Kondhawa, Pune, 411046 and ended at Fortune Plaza, Kale Padal Bypass Rd, Vardhaman Twp, Sasane Nagar, Hadapsar, Pune at 11.31PM.

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Dec 22, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 20, 2016

Updated by Somnath1989 My present contact number is [protected]

Verified Support

Nov 21, 2016

Idea Cellular Customer Care's response Hi Somnath,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Regards,
Akshay

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Comments

Akshay Khati

On Friday. Company. Send. Me a message. Recharge with 98 and get 2gb 2g data that day I recharge. With 98 and company. Give me only 1gb 2g data. When I complained to coustmer care they told me that you have offer only 1gb data the cheat with me

Idea Cellular Customer Care's response, Nov 22, 2016

Verified Support

Hi Akshay,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Vicky

WANG DEHAI

from Jabalpur, Madhya Pradesh

I Have submitted all the necessary documents for my prepaid idea sim card. but till now it still shows no service, please help me to active my mobile number[protected]

Idea Cellular Customer Care's response, Nov 22, 2016

Verified Support

Hi,

We sincerely regret the inconvenience. We will revert with an update shortly.

Regards,
Vicky

Idea Cellular Customer Care's response, Nov 22, 2016

Verified Support

Hi,

We regret the inconvenience caused. Please provide us your alternate number and inform us the convenient date and time to contact you and have your issue resolved.

Regards,
Esther