[Resolved] Idea Cellular — I have received much more e-bill

rajeshrajput888

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	[email protected]

I have received idea postpaid more much e-bill with notice whereas i did not use idea postpaid connection last 3 month. I have used only one month.
Kindly provide to me my ebill used by me.
Idea call center executive to sold me idea sim to said idea monthly bill only 199 with gst

My first bill is rs. 227 (Jan18)
My second bill is rs 757 (So high) (Feb 18)
My third ebill is rs.858 (March 2018)
Now last bill is rs.917 (April 2018)

Kindly provide to me my used ebill

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Jun 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

May 05, 2018

Updated by rajeshrajput888 Sir,
How much time it will take?
Kindly share to my E-bill on my mail Id, I Need my Call Details .
My Idea Postpaid No_[protected]

Verified Support

May 07, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lavina

May 08, 2018

Updated by rajeshrajput888 Dear Sir/madam,

I have Already Share My Idea Postpaid No-[protected]

Kindly send to My Final E-bill With my Actual Usage .I want to Deactivate this Number.

Verified Support

May 09, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We request you to provide us your Idea contact number for further assistance as the number you've provided isn't reflecting. However, you can reach us on 12345 or 198 for the same.

Regards,
Lavina

May 09, 2018

Updated by rajeshrajput888 Dear Sir/madam
My Account Number is[protected] & Idea Number is [protected]

Kindly Deactivate this Number and do not sent to me E-bill Because i do not use it

Verified Support

May 10, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. Kindly share us your Idea contact number to assist you further as the number you've provided isn't reflecting. Also, you can contact us on 12345 or 198 for further assistance.

Regards,
Lavina

May 10, 2018

Updated by rajeshrajput888 Dear Sir/Madam,

Why you are not solve my problem whereas i already share my Idea postpaid number with account Number.

What details should I send?

May 11, 2018

Updated by rajeshrajput888 Dear Sir/Madam,

Reminder Mail.

Please Reply ASAP

May 12, 2018

Updated by rajeshrajput888 Reminder Mail -2

When Will you reply ???????

Verified Support

May 13, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting due to the error. Hence, kindly share us your contact number appropriately for which the issue persist to assist you further.

Regards,
Lavina

May 14, 2018

Updated by rajeshrajput888 Dear Sir/Madam,

i[censored] said to me that error in my number.Then why You send to me E'bill on my Mailing Address.

I Request to you please do not send to me E-bill on my Mail.

Verified Support

May 15, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting due to the site issue. Hence, we request you to provide us your Idea contact number appropriately for which the issue persist for further assistance.

Regards,
Lavina

May 16, 2018

Updated by rajeshrajput888 Dear Sir/madam,

if have only issue in this number-[protected] .I have no Alternative Number of Idea .I request to you don't send to me e-bill & deactivate this number.

Verified Support

May 17, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret to inform you, that the number provided from your end isn't reflecting due to the site problem. Hence, we're requesting you to share us your Idea contact number appropriately for which the issue persist to assist you further. Also, you can reach us on 12345 or 198 for further assistance.

Regards,
Lavina

May 17, 2018

Updated by rajeshrajput888 Idea Team,
i have no idea sim so how can i call you.
How long will the problem occur in your site?

Verified Support

May 19, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting due to the site issue. Hence, we're requesting you to provide us your contact number appropriately for which the issue persist to assist you further.

Regards,
Lavina

May 19, 2018

Updated by rajeshrajput888 Dear lavina g
Please provide your contact number

May 23, 2018

Updated by rajeshrajput888 Dear lavina g,
please update your contact details i want to talk to you.

Verified Support

May 24, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We would like to inform you, that we're not authorized to share our personal information. Also, requesting you to share us your contact number appropriately on which the issue persist. As the number provided from your end, wasn't reflecting due to the site error. However, we've suggested you to contact us on 12345/ 198 or else you can write us on [protected]@idea.aditybirla.com for further assistance.

Regards,
Lavina

May 24, 2018

Updated by rajeshrajput888 Dear Idea Team,

Kindly Deactivate My Idea Postpaid Number & do not send to me e-way Bill.