Idea Cellular — I lost 650 rs without using any service please refund it

Address:673310

Hello myself mehzoom residing in mahe, pondicherry state.im using idea number [protected].last week i came to qatar for a short visit, so now a days im using watsapp and imo through wifi only.but yesterday april 14th 2016 i lost balance 650rs, before it was 750, not it is 100rs only without using any service.it was like i used imo and send requests but its through wifi only.so kindly please refund my amount.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

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