Idea Cellular — i lost around 800 rupees of balance

Address:

Nalanda, Bihar

i have recharged my mobile with 2g internet pack of value Rs.197, on 18.06.2015 and done another 3g internet pack of Rs.44 on 19.06.2015. now, I wish to either get my 2g serivices activated till the time period promised or I want my money back. the customer care people are totally unable to give me reasons or help solve my problem. i have alreaqdy lost Rs.500 due to some wi-fi error which should have been solved by you Idea Service providers. this month the total loss has been around Rs.1000/- due to you. kindly help solve the problem or else I shall be forced to go to consumer forum or whatever it takes to get me my money back. my Bihar Idea number is [protected].