[Resolved]  Idea Cellular — I was cheated in the name of internet

Address:

Pune, Maharashtra, 411033

I have been with this internet service provider for years, all i've faced in the name of internet is complete fraud, calling the customer care executives wouldn't lead to anything and the technicians that are assigned to resolve the issue try to run away from the issue and say they are helpless and the high authority are the only ones who can help with the solution, i have been paying the bill for which the service i've been getting is awful as well, 4 mbps is the speed they promised which i hardly get, i've been troubled and stressed out as a lot of work is pretty much stopped due to not having internet most of the times, feels like I've been robbed .
And now they have another reason that they can't resolve the issue as the server provided to me has been shut down by the chairman of the building on which the device is installed and now the everyone on their end is saying they are helpless . There's nobody who can help me at the moment and i am sick of this already.