I was recieving a huge bill amount for my idea postpaid no. My plan is for 499 and i am getting bills generated for double the bill amount.
When i inquired with the customer care, i found out that a vas named as dindo is added to my plan since june with a monthly charge of rs 210.
This is really shocking as i have never applied of this vas. Even the customer care is not aware of what is this service all about and said that this is a 3rd party provided vas which is charging from idea and hence, idea is charging from me.
But i have never opted for any vas. This is unacceptable that idea is charging extra money from the customers.
Since june, i have paid 840 rs extra for this stupid service which no one knows what it is for and no one has an answer for this!!
I want the money to be refunded back. Was this information helpful? |
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