[Resolved] Idea Cellular — I was sent bill of rs. 3800 with no reason.

Sandeep Deo

Address:	411021
Website:	Ideacellular.com

Hi,
I moved my no. in International roaming on 15 Aug. Idea Cellular No. is [protected]. And since then I have been getting very high bill. When I checked my bill, it shows small KB of continuous data usage wherein I never used any data in International roaming. Also when anyone looks at my bill, it shows very small KB of data being consumed continuously. I have been fighting for last three months with Idea but everytime they say the data is used. Even after disconnection of service, my bill is going high and after three months ( no data usage) they sent me bill of Rs. 3800 and my service is de-activated almost a month back and non of the idea Customer Service is really able to understand the technical issue behind it, they are very poor and non-helping. I have lost hopes and hence not going to pay any bill for this no.

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Dec 23, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 18, 2018

Updated by Sandeep Deo My current reachable no. is +[protected] and every time your Customer Rep. calls be very late night and purposely disconnects the call saying the complain is closed since you are not reachable.

Verified Support

Nov 22, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta