[Resolved] Idea Cellular — idea 15 year running sim disconnected [protected]
I am venu idea cellular long-relationship, trusted 15 year old customer.
My number [protected] suddenly deactivated today (7-may-19 at 11 am)
Without prior-intimation, without couple of notification, how come 15 year existing, running number is deactivated?
My 169/- plan is not yet expired even.
I have all bank accounts, personal business mapped with it.
Hence, you should not hurt long-run customer.
I went to csr idea store, kphb road-1 and explained these.\
Executive verified records and my messages, there is no prior-communication held.
So, he given me new sim[protected]
So, please immediately either you enable my previous existing sim for [protected]
Or activate [protected] to new sim[protected]
I cant even post grievance complaints as it warn 'not an idea number. Please enter valid idea number'
Venu [protected]/ 2555
Complaint marked as Resolved Jul 1, 2019
[May 08, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response May 24, 2019 Dear Customer,
As per our recent communication, we informed you that your mentioned number is inactive. Hence, we request you to visit to the nearest Idea store with your valid documents for further assistance.
Refer the given below link for store locator
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