Idea Cellular — Idea 3G WiFi not working

Address:

Mohali, Punjab

I have purchased ‘Idea 3G smart wifi’ on 02/02/2015 of Rs 2250/- with on [protected] from that date my 3G is not working. First of all I went to sector 32 chandigarh Idea Office They asked me to go sector 35 chandigarh office. There I met Mr rajnish, he responded me well and checked my wifi and referred me to Mr Sundeep for My sim replacement. The Way of talking of Mr Sundeep was very rude. Although he changed my sim but when I enquired when will my sim start working and what about bill for not working the idea 3G till date. He asked sim will start working in 4 hours and for billing issues he cannot do anything, you should talk to the technical. How will I know who is your technical, marketing, accounts etc. This behavior of your staff is very disappointing. Moreover my dongle is not get started till writing of this mail. If My bill was issued before when my idea 3g start working and the unprofessional approach from you people. Then I will force to disconnect you 3g wifi and file claim of expenses and refund the money I had paid. Treat this email as a notice to Idea (Aditya Birla Group).