[Resolved] Idea Cellular — idea 4g postpaid connection | |||
Hello, I purchased an idea postpaid connection in the month of december 2019. Since the day of my activation the 4g connection has been the worst. I travel to various cities for work and i expected a postpaid connection would provide me with uninterrupted 4g. But instead i am paying monthly rs.500 for 2g it seems. Because most of the time the network switches to 2g even when there is full network availability which absolutely frustrating. I made a big mistake opting for your services and i am going to permanently deactivate my idea sim. Customers please reconsider your decision if you are buying an idea postpaid connection. P. S : i am posting this review from another operators network because halfway the idea connection was lost. Was this information helpful? | |||
Mar 19, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 Idea Cellular Customer Care's response Dear Customer, As per our communication, we would like to inform you that your concern has been raised under complaint no:C[protected], which is expected to be closed by 16/02/2019. Your patience & cooperation while we work on this, is much appreciated. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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