[Resolved] Idea Cellular — idea balance deduction - again
S
saumyasathyam
from Delhi, Delhi
I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. The same happend on27/01/2020 and i get refund after my complaint. The same happens today.. 2 i didn't purchased any game. Kindly stop this and refund the amount
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Mar 7, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2020
Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
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