[Resolved] Idea Cellular — idea bluelima and music box, charged without and subscribition on my mobile. [protected]

Medhin

from Bengaluru, Karnataka

Address:

600055

This service was subscribed without my knowledge, and the amount for this was being deduction from past 1 month, around 5₹ or 35₹. Since i recently noticed this and unsubscribe date it. Pls provide me a statement y this happened. Or refund the amount. However if this doesn't happen we will be moving to another service provider, since i'm facing lotzz of issue with idea.

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Aug 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. As checked, as of now no VAS is activated on your account. To avoid this in future we request you to not click on any flash messages.
Regards,
Bhargavi.