[Resolved]  Idea Cellular — Idea broadband disconnection request is not accepting.

Address:

Pune, Maharashtra, 411014

Idea broadband — disconnection request is not accepting.

I am a idea broadband user. I have been facing frequent network issues since the day i received the connection. Even if its working i hardly get the speed of 2 mbps (200kb transfer). My internet often don't work in the mornings and evenings. At night after 12 it works well. Saturdays and sundays i face very slow internet and at time it didn't even work.

I am fed up with this and raised tickets a number of multiple times. But the fix was never permanent. The very next day i faced the issue again. Today (7th july 2016) i requested for the disconnection of services but they were not willing to, and they forced me to take a ticket instead. They are not ready to accept the request. They are ready to take a ticket instead. Then they said i need to pay this month's bill to get the disconnection.

My plan is "advance rental". They are asking me to pay the full rent for the period 1st july 2016 to 31st july 2016. I am ready to pay the amount for the service i have taken. Not for the entire month which is yet to come.

Regards,
Vijendra singh pawar
[protected]