[Resolved]  Idea Cellular — idea broadband lok adalat notice

Address: Pune, Maharashtra, 411041

I received an email that if i paid the bill on that day i would receive one month rent free. So i paid on the same day. Yet i got billed for that month. I told them but i got no response. I had already got broadband connection from other provided and asked them to disconnect my connection yet the billed me for another month.
In short
Month 1: got an offer of getting 1 month free. Paid the bill.
Month 2: got billed and asked them to deactivate the account.
Month 3: got billed again after asking them to deactivate in previous month
I am ready to pay for 1 months right now and not the 3 months as stated by them. And end this matter right now, as i am tired of this harassment from these people. Really disappointed with idea broadband.
I am attaching proofs on emails and receipts below.
My broadband account:[protected]
+2 photos
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Apr 2, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to contact us on [protected]/ [protected] or else you can mark an e-mail on [protected]@idea.adityabirla.com for broadband related queries & complaints. Also, we've taken note of your feedback for further improvement of our services.

Regards,
Lavina
 
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